Specific instances – Ansvarlig Næringsliv

Specific instances, or complaints, handled by the NCPs are a valuable source of knowledge, whether you want to strengthen your due diligence work or are considering submitting a complaint.

Since the mechanism was established in 2000, NCPS have handled more than 650 cases connected to companies’ activities in more than 100 countries.

What are the complaints about?

AREAS: Since 2011, most cases handled by the NCPs have been related to:

57% General guidelines
51% Human rights
48% Labour rights

COMPLAINANTS: Since 2011, the majority of the complaints have been filed by:

39% Vicil society orgnisations
33% Trade unions
19% Individuals

RESULTATS: Since 2011, 56% of the cases have resulted in an agreement.

Mann i dress sitter foran skjermer og snakker til et kamera i forgrunnen. — The mediators Knut Kaasen (University of Oslo) and Mats Ruland (National Mediator) are holding a mediation meeting at the premises of the Ministry of Foreign Affairs, organised by NCP Norway.

Complaints handled in Norway

NCP Norway handles complaints against companies operating in and from Norway. We publish the status of ongoing cases, as well as the results and documentation for all concluded cases handled by the NCP.

See an overview of the complaints

Groundbreaking cases

Two publications summarising complaint handling over 20 years (2020)

Ten groundbreaking cases (published by NCP Norway – in Norwegian only) pdf

Providing acess to remedy – 20 years and the road ahead (publishe by the OECD) pdf

All cases handled by NCPs based on alleged lack of observance of the OECD Guidelines are available in OECD’s public database.